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Terms of Use

Last updated: 20 April 2026

These Terms of Use (“Terms”) govern your access to and use of the Leadex website at leadex.cc (the “Site”) and the Leadex application at app.leadex.cc (the “Service”), provided by Leadex (“we”, “us”, “our”), based in Lisbon, Portugal. By using the Site or the Service, you agree to these Terms. If you do not agree, do not use them.

1. Who can use the Service

The Service is intended for business use. You must be at least 18 years old and have authority to bind the entity on whose behalf you are acting. You are responsible for compliance with all laws applicable to your use of the Service, including data protection, anti-spam (e.g., CAN-SPAM, GDPR, ePrivacy), and consumer protection laws.

2. Accounts

To use the Service, you must create an account with accurate information and keep it up to date. You are responsible for safeguarding your credentials and for all activity under your account. Notify us promptly at hello@leadex.cc if you suspect unauthorised access.

3. What Leadex does

Leadex is a chat-driven research agent that helps you build B2B contact lists. You describe an audience; we produce a research plan; once you approve, the Service executes the plan — browsing public web content, using search and enrichment providers, and optionally syncing the result to a CRM you connect. The outputs are working business data; we do not guarantee completeness or accuracy.

4. Acceptable use

You agree not to, and not to permit anyone to:

• Use the Service to send spam, phishing, or other unlawful communications;
• Scrape, collect, or use personal data in violation of GDPR, ePrivacy, or other applicable laws;
• Target consumers as opposed to business contacts, unless you have a lawful basis to do so;
• Bypass or attempt to bypass rate limits, authentication, or access controls;
• Reverse-engineer, decompile, or attempt to derive source code, except to the extent permitted by mandatory law;
• Resell, sublicense, or make the Service available to third parties outside your organisation without our written consent;
• Use the Service to build a competing product or to benchmark it for publication without our written consent;
• Introduce malware or interfere with the integrity or performance of the Service.

5. Data you provide; data roles

For contact and prospect data processed through the Service on your instruction, you act as the data controller and we act as the processor on your behalf. You are responsible for having a lawful basis for processing, honouring data subject rights, and for the legality of your outbound campaigns. We process such data under our Privacy Policy and, where required, a separate Data Processing Agreement available on request.

6. Third-party services

The Service depends on third-party providers (search, enrichment, CRM, LLM, hosting). Your use of third-party services is subject to their own terms. We are not responsible for third-party acts or omissions, but we select vendors with appropriate safeguards.

7. Intellectual property

We and our licensors own all rights in the Site, the Service, and all related software, content, and trademarks. We grant you a limited, non-exclusive, non-transferable, revocable right to use the Service in accordance with these Terms. You retain all rights in the data you input or generate through the Service, and grant us a limited licence to process it as needed to operate and improve the Service.

8. Fees

Where the Service is paid, the applicable fees and billing terms are set out at signup or in your order form. Fees are exclusive of taxes unless stated otherwise. Non-payment may result in suspension or termination.

9. Disclaimers

Except as required by mandatory law, the Site and Service are provided “as is” and “as available”, without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, accuracy, availability, or non-infringement. Research outputs are assistive, not authoritative; verify before acting on them.

10. Limitation of liability

To the maximum extent permitted by law, neither party will be liable for indirect, incidental, consequential, or punitive damages, or for loss of profits, revenue, data, or goodwill. Our aggregate liability arising out of or relating to these Terms will not exceed the fees paid by you to us in the 12 months preceding the event giving rise to the claim, or EUR 100 if no fees have been paid. Nothing in these Terms limits liability that cannot be limited by law (e.g., wilful misconduct, gross negligence, or personal injury).

11. Indemnity

You will defend, indemnify, and hold us harmless from claims by third parties arising out of your breach of these Terms, your misuse of the Service, or your use of data generated by the Service in violation of law.

12. Termination

You may stop using the Service at any time. We may suspend or terminate your access if you materially breach these Terms, use the Service unlawfully, or if required to comply with law. On termination, your right to use the Service ends; provisions that by their nature should survive (e.g., ownership, disclaimers, limitation of liability, governing law) will survive.

13. Changes

We may update these Terms. Material changes will be announced on this page and, for account holders, by email at least 15 days before taking effect. Continued use after the effective date constitutes acceptance.

14. Governing law and venue

These Terms are governed by the laws of Portugal, excluding its conflict-of-laws rules. The courts of Lisbon have exclusive jurisdiction over any dispute, subject to any mandatory consumer protections in your jurisdiction.

15. Contact

Questions about these Terms: hello@leadex.cc.